FAQ

Q: Do you ship internationally? Not yet but we're looking forward to shipping outside the US soon!


Q: What is your return policy? Click here to see our returns policy. 


Q: Do you have any sugar-free products? We don’t offer sugar-free

desserts at this time although it’s definitely on our radar to create these options in the future.


Q: Are any of your products vegan? We don't offer any vegan products at this time - so sorry about that!


Q: Are any of your products kosher/gluten-free? Yes, all of our Gelato and Hot Chocolate mixes are Kosher AND gluten-free. 


Q: How should your products be stored? In a cool, dry and easily accessible place.


Q: Am I able to set-up a wholesale account with you? We’re always open to partnerships. Please reach out to customersupport@experiencefranzese.com you’re interested in selling Franzese!

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© Franzese USA, Inc. 2019

39555 Orchard Hill Place Suite 600 | Novi, MI 48375

KitchenAid® and the design of the stand mixer are trademarks in the U.S. and elsewhere.